Shipping and Cancellation

SHIPPING
Your delivery address should be serviceable by our logistics partner.
In case your order cannot be serviced, you will receive an email from our customer service team within 7 days of placing the order. 

Standard delivery
Orders are packed and ready to ship within 24 hours of placing an order. We recommend placing your order before 11 am to have it processed on the same day.

Delivery Timing

LOCATION	DELIVERY TIME
Mumbai	2-3 working days
Other Metros	4-5 working days
Other Regions	5-7 working days

If you don’t receive your order within 7 working days, please email us your order number at contact@cuddlesforcubs.com

Cash on Delivery Policies

• If you opt for COD, you will have to pay the order amount to our courier partners when the package is delivered to you.
• You are requested to pay in cash only. Do not accept cheque, demand draft or online payment for COD orders.
• You are requested not to pay for any additional charges (i.e. octroi etc.) to the courier staff. Your invoice amount is inclusive of all charges.

CANCELLATION
Orders once shipped cannot be cancelled. For exceptional circumstances write to us at contact@cuddlesforcubs.com at the earliest.
Our customer service team will guide you.

RETURNS AND EXCHANGES

Kindly read our returns and exchanges policy here: https://cuddlesforcubs.com/pages/returns-and-refunds